Shipping policy

Shipping Coverage

This online store only accepts shipping addresses within Hong Kong, Macau and China. If you wish to ship to other countries, please email us at info@jekca.com.

Shipping Time

Orders will be shipped within 5 business days using SF Express. In general, orders will arrive within 5 business days. However, during special weather conditions, public holidays, or other factors that may affect delivery capacity, the courier company may extend the delivery time without prior notice. If you have any questions about the delivery time, you can contact the courier company using the following methods:

SF Express
SF Express logo

Website: https://htm.sf-express.com/hk/tc/
Customer Service Hotline (Hong Kong): (852) 27300273
Customer Service Hotline (Macau): (853) 28737373

Free Shipping on Orders Over 200 HKD

We offer free shipping service for orders with a minimum purchase of 200 HKD. For orders below 200 HKD, Low Order Fee (30 HKD) will be charged.